Cummins opens direct support model for fleet customers and helps Zhongtong build an efficient attendance benchmark

Recently, Cummins , Shell and Michelin have gathered in the Shanghai Distribution Center of Zhongtong Express to witness the establishment of Zhongtong Express Shanghai Maintenance Center. The center is authorized by Cummins Maintenance Service Station to integrate engine, lubricant and tire maintenance and maintenance services, which will drive the efficiency of service operations in the express delivery industry.

Lai Jianfa, vice president of Zhongtong Express Group, Lan Boxi, special assistant to the executive vice president, and Wang Quanfa, director of the operation management center, attended the launching ceremony. Fan Xiaolu, general manager of Cummins China Group's customer sales and support, and Fan Xiaolu, general manager of the post-market light and heavy weight horsepower business, were invited to witness this important milestone with other guests!

Zhongtong Express Shanghai Maintenance Center started Zhongtong Express Shanghai Maintenance Center started

As the head enterprise in China's logistics field, Zhongtong Express delivered 8.52 billion parcels in 2018, more than 2,100 trunk lines, and more than 5,500 long-haul trucks. Zhongtong Express Shanghai Weibao Center is located in the center of the Yangtze River Delta Logistics Center - Zhongtong Express Shanghai Distribution Center. It has professional workshops for engine cleaning, dismantling, maintenance and commissioning.

Cummins Service Authorization of Zhongtong Express Shanghai Maintenance Center Cummins Service Authorization of Zhongtong Express Shanghai Maintenance Center

As technology and regulatory requirements continue to escalate, power products or systems become more complex and service requirements become higher. Through this authorization, Zhongtong Express fleet can carry out planned lean maintenance management, reduce downtime waiting time, improve attendance and vehicle health.

At the same time, in order to provide better service support for the Zhongtong Express team, the Cummins maintenance training center is also set up in the Shanghai Maintenance Center, and the training machine of the mainstream model is equipped to ensure the training is intuitive and efficient. At present, Zhongtong Express Shanghai Maintenance Center has become the designated training base for the self-service repair station of Zhongtong Express.

Participating leaders and guests to visit Cummins maintenance training points Participating leaders and guests to visit Cummins maintenance training points

Ma Rong said at the ceremony: "This authorization marks the recognition of the efficient attendance concept that has been highly respected by the large North American team in recent years and has been recognized by the domestic head team. Cummins is working with the head teams in various fields in the country to introduce international efficient operations. Based on the experience of the Chinese market and the specific needs of customers, through the integration of Cummins resources, to provide customers with customized solutions to help more Chinese fleet customers to succeed."

Cummins brings the world's advanced group customer support concepts to China. This year, the customer support centers of North China, East China, Southwest China and South China Group were established, and the CVP Cummins Exclusive Customer Program was introduced to provide comprehensive service guarantee for the Group's customers. Zhongtong Express is the first customer to join the Cummins CVP program, and hopes to establish an industry benchmark for efficient attendance through this further in-depth cooperation.

Reading volume: Source: Cummins China Author: LOO

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